March 14th 2016 saw the launch of a new online portal designed to allow motorists to appeal parking tickets via their smartphone, tablet or laptop.

 

Currently, just 0.5% of people appeal unfair fines through the Traffic Penalty Tribunal (TPT), with around 50% of those resulting in the fine being quashed.

 

The new device has been developed by TPT in partnership with Consumer Complaints Service Resolver and takes away the need for the previous time consuming process of submitting paper evidence via post. Video and photography evidence can be uploaded on the new system.

 

The first City Council to launch this new device was Brighton and Hove and will be rolled out to every other City Council across the country by the end of this year.

 

Fines for parking or bus lane contraventions (outside of London) in England and Wales will be able to be appealed with the new service along with penalties for the Dartford Crossing and Durham congestion charges.

 

Motorists can appeal to the TPT if they think a penalty has been wrongly issued against them, but only after a challenge to the authority which issued the penalty has been rejected.

 

The system will not only make it easier, but quicker too, with the TPT able to rule on cases in a matter of days rather than weeks.

 

Caroline Sheppard, Chief Adjudicator of the TPT said:

 

 

“Getting a parking ticket can be frustrating experience but our new portal makes the appeals process quicker, simpler and more transparent, putting paid to the old adage that the ‘wheels of justice grind slowly’

 

“The platform has already generated considerable interest from other areas of the UK judiciary because it’s fast, efficient, accessible and will bring cost savings to local authorities as well as simplifying the process for those appealing”

 

Do you think the new parking ticket appeal system is a good idea? Let us know!

Leave a Comment