Privacy Policy

My Car Credit is committed to safeguarding the privacy of our visitors. By using and visiting our website and using our service you agree to this privacy policy.

My Car Credit reserve the right to make changes to the policy so please ensure you have reviewed this page for changes.

We respect the privacy of our visitors therefore any information you provide us with will be treated responsibly and in accordance with this policy.

What Information is collected?

We may collect, store and process information about you, including information we obtain from other third party sources to deal with your enquiry, should you voluntarily apply for our products or services. The following personal data will therefore be collected:
  • Voluntary personal information you provide for dealing with your enquiry
  • Information you provide to us for the purpose of emailing, telephoning, texting or posting marketing.

How is this Information used?

We use the information collected from you to provide our services and for the below reasons:
  • To provide you with information you have requested
  • To contact you
  • To assess any application for credit, prevent fraud or money laundering and confirm your identity. This information will be passed to potential lenders
  • We may disclose your information where we are legally required by law to do so.
  • To contact you for marketing promotions or research.

Security of Information

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Third Party Links

On occasion we may include links to third parties on this website. If such a link is provided it does not mean that we endorse or approve the sites policy towards visitor privacy. You review their privacy policy before sending them any personal data.

Access to Information

In accordance with the Data Protection Act 1998 you may request details of personal information we hold about you. A fee of £10 will be charged to cover costs incurred. Any requests should be made to My Car Credit, Thompson Close, Chesterfield, S41 9AZ

Should any of your information change or you believe may be incorrect please also contact us on the above address.


Cookies provide information regarding website use of the visitor.

We use google analytics, Clicky and Hotjar to track your preferences and to identify popular sections of our website. This information is purely kept internally to help us to enhance your search and to continually improve the website. For more information about these cookies please see the companies’ privacy policies: Google’s privacy policy, Clicky’s privacy policy, Hotjar’s privacy policy.

We also use the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the application form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve advert based on someone’s past visits to the My Car Credit website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy

You can adjust the settings on your computer to decline any cookies if you wish, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google, Clicky and Hotjar in the manner and for the purposes set out above.

Monitoring & Recording

We may monitor, record, store and use any telephone, email or other communication with you in order to check any instructions given to us, for training purposes, for crime prevention and to improve the quality of our customer service.